Yes, all users with an annual subscription receive an email reminder 32 days before the renewal date. This message notifies you that your subscription will renew automatically unless you cancel it beforehand.
We guarantee that the notification is sent, but we cannot control whether it reaches your inbox. Factors such as email provider settings, spam filters, or automatic deletions may prevent delivery.
Our records, verified through system logs from Chargebee, our external payment provider, confirm when the email has been successfully sent.